Terms and Conditions

Effective Date: December 1, 2024

Welcome to ZenitVibe! By using our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchases or using our services. If you do not agree with these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing and using zenitvibe.site, you agree to abide by these Terms and Conditions and any other applicable laws and regulations. If you do not agree to these terms, you should not use this website.

We reserve the right to modify, update, or change these terms at any time. All updates will be posted on this page, with the revised date. By continuing to use the site after any modifications, you agree to accept and be bound by the updated Terms and Conditions.

2. Eligibility

To use our website and place an order, you must meet the following eligibility criteria:

  • You must be at least 18 years old or have the consent of a parent or guardian.
  • You must have the legal authority to enter into a contract and make purchases.
  • You must provide accurate and complete information when placing an order.

If you are under the age of 18, you should not make purchases on our site unless under the supervision of a parent or guardian.

3. User Account

To place an order on ZenitVibe, you may need to create an account. When creating an account, you agree to provide true, accurate, and current information. You are responsible for maintaining the confidentiality of your account and password.

  • Account Security: You are responsible for all activities that occur under your account, including any unauthorized access to your personal data. If you believe your account is compromised, you must notify us immediately.
  • Account Termination: We reserve the right to terminate or suspend your account if we suspect any violations of our terms or fraudulent activity.

4. Product Information and Availability

We make every effort to ensure that the information on our website is accurate and up to date. However, we do not guarantee the accuracy of product descriptions, pricing, or availability.

  • Product Information: Product images and descriptions are for reference only. We strive to accurately depict the colors, sizes, and other features, but we cannot guarantee that the actual product will look exactly the same as the images on the website.
  • Availability: Products are subject to availability. We reserve the right to limit the quantity of items purchased or cancel any orders that cannot be fulfilled.

5. Order Process

When you place an order on ZenitVibe, you are offering to purchase products under these Terms and Conditions. Your order will be considered accepted once you receive an order confirmation email.

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. Please ensure that all information is correct at the time of order.
  • Payment Authorization: Your payment will be processed when your order is confirmed. We reserve the right to cancel or refuse an order if payment is not authorized or if fraud is suspected.

6. Pricing and Payment

Prices are listed in U.S. dollars (USD) and may change at any time without notice. We strive to provide accurate pricing, but errors may occur. In the event of a pricing error, we will notify you before processing your order.

  • Payment Methods: We accept various payment methods including credit and debit cards (Visa, MasterCard, American Express, Discover) and PayPal.
  • Taxes: Sales tax will be applied based on your shipping address and the applicable state or local tax laws.

7. Shipping and Delivery

Shipping costs are calculated based on the weight of your order and the delivery location. Once your order has been processed, we will ship it using the method you selected at checkout.

  • Shipping Time: Estimated delivery times will be provided at checkout. While we strive to meet these estimates, delays may occur due to weather, shipping carriers, or other unforeseen circumstances.
  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

We do not take responsibility for delays caused by third-party shipping carriers.

8. Returns and Refunds

If you are not satisfied with your purchase, you can return unused, unopened items within 30 days of receipt. Please refer to our Refund and Returns Policy for further details on how to return products and the conditions for refunds.

  • Return Process: To initiate a return, please contact our customer service team. We may require a Return Merchandise Authorization (RMA) number before accepting the return.
  • Refunds: Refunds will be issued to the original payment method, less any applicable shipping fees unless the return is due to a product defect or error.

9. Promotions and Discounts

ZenitVibe may offer promotions, discounts, and special offers from time to time. These promotions may be subject to specific terms and conditions, such as limited-time offers, coupon codes, or minimum purchase requirements.

  • Promo Code Usage: Promo codes must be applied during checkout. They cannot be applied after the order is completed.
  • Limitations: Promotions cannot be combined with other offers unless explicitly stated.

10. Limitation of Liability

ZenitVibe is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, services, or website. Our total liability is limited to the amount you paid for the product or service in question.

  • Product Usage: We are not responsible for any injury, damage, or loss resulting from improper use of the products purchased from our website. It is the responsibility of the customer to follow all product instructions and warnings.

11. Intellectual Property

All content on the ZenitVibe website, including but not limited to text, graphics, logos, images, and software, is owned by ZenitVibe or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Usage Rights: You are granted a limited, non-exclusive, non-transferable license to use our website and purchase products for personal use. Any unauthorized use of our intellectual property is prohibited.

12. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Massachusetts.

14. Dispute Resolution

In the event of a dispute, we encourage you to first contact our customer service team to attempt to resolve the issue amicably. If a resolution cannot be reached, any legal disputes will be resolved through binding arbitration or in court, based on the applicable law in Massachusetts.

15. Force Majeure

ZenitVibe is not responsible for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or shipping delays.

16. Changes to Terms and Conditions

ZenitVibe reserves the right to modify or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. You are responsible for reviewing these terms periodically to stay informed of any updates.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions or the products and services offered on our website, please contact us:

Address: 12 Institute St, Fitchburg, Massachusetts (MA), 01420
Phone: (978) 342-5506
Email: info@zenitvibe.site
Website: zenitvibe.site