Privacy Policy

Effective Date: December 1, 2024

At ZenitVibe, we are committed to safeguarding your privacy while providing you with a seamless shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal data. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in several ways, including:

a. Personal Information Provided by You: When you make a purchase, create an account, or interact with our website, you may be asked to provide certain personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit card details or other payment methods)
  • Order history and preferences

b. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activities, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and interactions on our site
  • Time and date of visits
  • Referring URLs

This information is typically collected using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to your inquiries and provide assistance related to your account, products, and services.
  • Marketing: To send you promotional emails, newsletters, or updates about our products, services, and special offers. You can opt-out of these communications at any time.
  • Improvement of Services: To enhance and personalize your experience on our website, making it more relevant to your preferences.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We understand the importance of keeping your personal data safe. We employ a variety of security measures to protect your information, including:

  • Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Secure Servers: We store your personal information on secure servers that are protected against unauthorized access.
  • Access Controls: Only authorized employees or service providers have access to your personal information, and they are required to keep it confidential.

Despite our efforts to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or conducting marketing activities. These providers are obligated to maintain the confidentiality of your information.
  • Business Transfers: If ZenitVibe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Compliance: We may disclose your information when required to do so by law, such as to comply with a subpoena or similar legal process.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can review and update your account information at any time by logging into your account on our website.
  • Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in the email or contacting us directly.
  • Data Deletion: You can request the deletion of your account or personal information by contacting us. Please note that we may need to retain some information for legal or accounting purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us remember your preferences, track your browsing behavior, and provide personalized content.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your experience on our site and limit some functionalities.

For more information on how we use cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

ZenitVibe does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Address: 12 Institute St, Fitchburg, Massachusetts (MA), 01420
Phone: (978) 342-5506
Email: info@zenitvibe.site
Website: zenitvibe.site